002: Excellence is the Key to Repeatable Profitability
with LuAnn Nigara
Joining us today is LuAnn Nigara. LuAnn is the co-owner of Window Works NJ, a window treatment and awning retailer, a best-selling author and the engaging host of the design industry’s number 1 podcast, A Well-Designed Business®. LuAnn brings her energetic and straightforward style to all that she does.
Listen to the Episode
Thoughts from LuAnn:
If you make the decision to start a firm, make the further decision to be accountable to make it great.
LuAnn’s tagline is Excellence is a decision. It is understanding the power of deciding it is my choice and it is up to me.
Barriers and/or Challenges to excellence can be confidence, accountability and owning it.
If you aren’t taking credit for what is broken, how can you be a part of the solution?
Systems to be successful are everything. If you don’t have a system, you have a ‘you’ not a business. A system makes your business sellable.
The systems are the things that keep you going when the going gets tough.
Excellence can mean repeatability.
Working in alignment with who you are and what you believe is critical. It is difficult to work out of alignment.
Links and Resources:
Rocket Fuel by Gino Wickman and Mark C. Winters
E-Myth Revisited by Michael Gerber
Profit First by Mike Michalowicz
Clockwork by Mike Michalowicz
212 The Extra Degree by Sam Parker and Mac Anderson
The Making of - A Well Designed Business by LuAnn Nigara