002: Excellence is the Key to Repeatable Profitability


002: Excellence is the Key to Repeatable Profitability

with LuAnn Nigara 

Joining us today is LuAnn Nigara. LuAnn is the co-owner of Window Works NJ, a window treatment and awning retailer, a best-selling author and the engaging host of the design industry’s number 1 podcast, A Well-Designed Business®. LuAnn brings her energetic and straightforward style to all that she does.

Topics Mentioned:

  • Excellence

  • Ownership

  • Systems

Listen to the Episode

Thoughts from LuAnn:

  • If you make the decision to start a firm, make the further decision to be accountable to make it great.

  • LuAnn’s tagline is Excellence is a decision. It is understanding the power of deciding it is my choice and it is up to me.

  • Barriers and/or Challenges to excellence can be confidence, accountability and owning it.

  • If you aren’t taking credit for what is broken, how can you be a part of the solution?

  • Systems to be successful are everything. If you don’t have a system, you have a ‘you’ not a business. A system makes your business sellable.

  • The systems are the things that keep you going when the going gets tough.

  • Excellence can mean repeatability.

  • Working in alignment with who you are and what you believe is critical. It is difficult to work out of alignment.

Links and Resources: